THE TEAM

Who we are and what we're doing

Workshop Cafe is defining a new industry: coffee shop co-working! We're a workspace and 3rd wave shop that combines the aroma and atmosphere of a cafe with the technology and creative environment of a hip startup. We already have many startups working from Workshop!!

 

The Job

 

Our space is not designed like a typical coffee shop, and neither is the job description. That's the point. Because Workshop is a unique combo of cafe and office you will not only learn how to become a gourmet coffee guru (from one of SF's coffee masters) but we're also excited to have our staff interact and network with our customers to help them on various projects and tasks throughout the day. This way, you meet cool people, network, and get involved in interesting projects. Send a package for someone that's too busy at the moment, or make a run to the food-truck and pick up burritos for a sales group that's having a meeting. Eventually our customers will learn that you're studying graphic design (perhaps), or are a great photographer on the side, wutever. And then the project opportunities get really interesting! Anyway, that's our long-term goal, but first we're focused on building the most amazing cafe co-working space anywhere in the world as the centerpiece for this hub of activity and entrepreneurial spirit!

 

Who we're looking for

 

We're a true startup and we're all wearing a ton of hats! One day you'll be pulling a perfect shot, and the next day you're running a brainstorming meeting or designing our poster for the front window. So we're looking for smart, outgoing people who have ideas and talents of their own. You enjoy working in a team environment and are willing to take on different roles when necessary. You constantly question "Is this the best way to do this?" and you're not afraid to make yourself heard. It's great if you have coffee experience but it's not a prerequisite because we have a world-class coffee master that will teach you the ropes. We're hiring first and foremost for personality, creative vision, energy, and adaptability. You should be eager to help us create processes and projects that don't exist yet!

 

Job deets

 

• Hours: We want great people, and we'll work around your schedule to get you. If you're in school or have other commitments and can only work part-time, that's fine. If you're looking for fulltime, we need that too.

• Pay: Competitive starting pay with eligibility for increase after 6 months of full-time work.

• The future: This is super early to join this team, and we have big dreams. Potential for growth is all up to you and how much you want to get involved!

 

Application Process:

 

After reviewing this ad and considering if this is something that you'd like to be a part of, this is how we'd like to proceed:

 

1. Reply to this ad via jobs@workshopcafe.com with your resume or brief description of yourself (seriously we want to know something about you, so tell us what you are really interested in).

2. Paste the following questions into the body of the text and then answer them:

A. What sounds great about this job?

B. Critique our website. What did we do well? What could be improved? Your response doesn't have to be too thorough, we're sure you're busy. We just want to see how you think about stuff.

C. What are you concerned about with this job?

D. What are your best qualities and skills as they relate to this position?

 

For people we'd like to follow up with, we'll set up a quick phone screen first, and then an in-person interview.

 

Questions? Email us at jobs@workshopcafe.com. Thanks!

 

 

 

 

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Workshop Cafe is looking for

an awesome store manager to join our team.

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“Vibey cafe meets laptop worker heaven”, Workshop Cafe is designed from the ground up to provide the comfort, technology, staff services, and friendly vibe that powers our customers to pursue their digital projects and personal goals hassle-free. Powered by our mobile app, customers can reserve seats in advance with 1-click, HAIL staff to their table, order food & beverage by text, and even see who else is there from our community page. Our customers are creatives, digital professionals, and just about anybody that wants a haven to crank on their computer for a few hours or all day.

 

Workshop is a venture-backed start-up.  WE ARE BUILDERS!  We’ve assembled an amazing team of engineers, designers, restaurant & hospitality professionals to completely redesign the cafe experience from the ground up.  Our team works in a high-paced, dynamic environment, and we are growing quickly with plans to expand to new location(s).

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Job Description

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We are looking for an experienced store manager to manage our day-to-day store operations and staff.  You will be accountable for the store’s performance.  In order to serve our customers seven-days-a-week, early to late, we have multiple shifts per day to serve customers who choose to stay, work, and eat in our workspace, or take their food and beverage to go.

 

As a startup, we are constantly refining our products and processes to better serve our customers, and increase our efficiency and quality.  You will be responsible for ensuring that your teams follow through on processes - whether they are existing or newly launched.  As your experience with Workshop grows, we will continually look to you to help identify areas where we can improve, and help develop solutions!

 

Our leadership team likes data and uses data.  You will have metrics measuring your store and teams’ performance, and you will be expected to drive performance to meet the metrics.  And of course, we’ll collaborate together to develop new methods and metrics.

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As a store manager, you will be accountable for:

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• Store performance:

  • ​Customer experience: managing the quality of our products and services provided (e.g. hospitality, wait times, service levels)

  • Efficiency: managing staffing levels to support sales

  • Implementation: follow through on existing processes, implementation on new processes and/or product offerings

• Hiring and development of store staff

  • ​Making hiring and termination decisions

  • Develop, mentor, and review performance of staff

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Skills / Experience

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• Experienced in managing store and running day-to-day operations

• Experienced in people management and development; experienced in managing teams of greater than 5 people a strong plus

• Experienced in managing metrics and being accountable to metrics

• Ability to identify areas to improve (whether it be people, processes, store layout, etc.) and help develop solutions to address

• Ability to thrive in fast-paced, highly dynamic environment, and deal effectively with change

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Next steps

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• Check out our website & vibe

• Reply with resume and introductory e-mail to managerjob@workshopcafe.com

• Please provide with answers (200 words per question max) to the following questions:

  • ​Tell us about the most challenging store management experience you’ve had.  What did you do?  What did you learn?

  • As a start up, we’re in a state of constant growth.  Tell us about a time you’ve been in a chaotic situation where things weren’t black and white.  How did it make you feel?  What did you do?  How did you make decisions?